Privacy Policy

When you contact us, request a quote, or schedule a service, we may collect the following personal information:

• Full Name — to address you and identify your account
• Phone Number — to confirm appointments and provide service updates via call or SMS
• Email Address — to send confirmations, receipts, and service communications
• Service Address — to dispatch our technicians to the correct location



We do not collect payment card data directly. Payments are processed through secure third-party providers who maintain their own privacy and security standards.

Your information is used exclusively for the following internal business purposes:

• Scheduling, confirming, and fulfilling pest control service appointments
• Communicating with you about your service history and follow-up visits
• Sending appointment reminders or service notifications via phone, email, or SMS
• Responding to questions, service requests, or complaints
• Maintaining internal records and improving our service quality



We do not use your personal information for automated decision-making or profiling.

If you provide your phone number and consent to SMS communications, you may receive text messages from Krizen Pest Control related to your service, including appointment confirmations and reminders.

Important: SMS consent and opt-in data collected by Krizen Pest Control is never shared with third parties or affiliates for any purpose. Your consent to receive SMS messages applies only to communications from Krizen Pest Control directly.

To opt out of SMS messages at any time, reply STOP to any text message from us. You may also contact us directly to update your communication preferences.

Krizen Pest Control does not sell, rent, trade, or share your personal information with third parties, advertising networks, or marketing affiliates.

Your data is used solely within our organization. In limited circumstances, we may share information only as required:

• To comply with applicable law, regulation, or legal process
• To protect the rights, safety, or property of Krizen Pest Control, our customers, or the public
• With trusted service providers who assist in operating our business (e.g., scheduling software), under strict confidentiality agreements prohibiting independent use of your data.

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to customer data is restricted to authorized personnel only.

No method of transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us directly.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, subject to any legal retention requirements
• Opt out of SMS or email communications at any time

To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our services following any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Krizen Pest Control

Website: www.krizenpest.com

For privacy inquiries, please use the contact form on our website or reach out directly through our listed contact channels.